NLB Recovery of Unpaid Fines
Just received a mail from the National Library (NLB) telling me that I have unpaid fines of 60 cents dating back almost 5 years ago. I must confess that the title listed looks familiar and I may have really incurred that fine then and slipped my mind to pay up the fine to NLB when I returned the book via book drop. While I have no bone with NLB trying to recover unpaid fines, it appears that there is some logic problem with this latest exercise. The number of people with outstanding fines is huge standing at around 800,000 and NLB is incurring postage fines sending reminders to pay up fines as old as 10 years old. For my case, a fine of 60 cents being sought while using postage fees that are more than 1/3 the actual amount to be paid up. I wonder if NLB will have fared better writing off amounts that are smaller and instead focusing efforts on recovering sums that are much larger. Why had the organisation not turned the situation around and used it to generate goodwill and positive pub